How Can I Tie A Feedback To One Of The JIRA Issues?
While giving feedback one has the ability to tie it with a specific JIRA issue. Do note that it is not mandatory though, the feedback being given can exist without association with a JIRA issue.
If the UpRaise Admin has turned off continuous feedback for certain projects, issues in those projects will not be available while giving feedback.
While searching a JIRA issue in Basic mode, one can use keywords in summary & description.
Whereas in the advanced mode one can use JQL query to find out a JIRA issue.
Once associated with a JIRA issue, this feedback is also shown to the relevant users on the corresponding issue detail page under UpRaise panel.